Can you discuss a time when you had to handle a dissatisfied client or customer ?
Can you discuss a time when you had to handle a dissatisfied client or customer ?
Can you discuss a time when you had to handle a dissatisfied client or customer ?
In a previous role, I had to address a dissatisfied
client who was unhappy with our service. I actively
listened to their concerns, offered solutions to rectify the
issue, and maintained regular communication to ensure
their satisfaction. Ultimately, we turned the situation
around, and the client continued to work with us.