Can you describe a time you had to deal with a difficult client or customer?
Can you describe a time you had to deal with a difficult client or customer?
Can you describe a time you had to deal with a difficult client or customer?
In a previous role, I worked with a particularly
demanding client who was dissatisfied with our services.
I maintained professionalism, actively listened to their
concerns, and took swift action to address their issues. By
exceeding their expectations and providing exceptional
service, we not only retained the client but also received
positive referrals.